Contact information

Last updated: October 10, 2026

DISTRYCTED is an online store operated by DISTRYCTED LLC. We provide customer support for purchases of beauty video courses, access to recorded lessons and related account or order questions.

1. Company information

Legal entity: DISTRYCTED LLC
Store name: DISTRYCTED
EIN: 43-2306504
Business mailing address: 1921 N Colgate Ave, Springfield, MO 65802, United States
Website: https://distryctedllc.com

2. Contacting customer service

Customer support email: info@distryctedllc.com

For a faster response, include the name and email address used at checkout, your order number and a short description of your question. Please do not send passwords or full bank-card details.

3. Customer support availability

Our normal customer support days are Monday through Friday during regular business hours. We generally aim to respond within 24–48 business hours. Response times may be longer on weekends, public holidays or during unusually high demand. We will comply with any response deadlines imposed by applicable law.

4. What we can help with

Information about our prerecorded courses, learning topics and available product variants.
Access links, course delivery, video playback and basic technical questions.
Payment confirmation, invoices, accidental duplicate charges and order enquiries.
Cancellation and refund requests under our policies and applicable law.
Data privacy, access, correction or deletion requests.
Questions about our website policies, intellectual property or other business matters.

5. Privacy when contacting us

We use information you send to identify your order, address your enquiry, keep appropriate support records and comply with legal requirements. Further information is available in our Privacy Policy.

6. Concerns and dispute resolution

If you are dissatisfied with a purchase, please tell us what happened so we can review it and seek a fair solution. You retain the right to contact your payment provider, consumer authority or another competent body as permitted by law.